Heat Pump Hot Water Systems in Gembrook & the Hills
Cut your hot water running costs with a heat pump system supplied and installed by a licensed local plumber across Gembrook, the Dandenong Ranges, and the Yarra Valley. Contact us for a free quote.
Benjamin Scott Roofing & Plumbing rated 5/5
Tired of an Old Electric or Gas Unit Costing You a Fortune
Hot water is usually the single biggest chunk of a household's energy bill, and an old electric storage tank is the worst offender. If your unit is more than ten years old, it's most likely running on a resistive element that turns every dollar of electricity straight into heat, with nothing left over. Every shower is costing you more than it should.
Gas isn't the safe bet it used to be either. With connection charges climbing and gas prices only heading one way, a lot of hills homeowners are looking at their bills and wondering whether it's finally time to get off gas altogether, especially if the old unit is starting to play up.
A heat pump changes the maths completely. Instead of making heat, it moves it, drawing warmth out of the surrounding air and using it to heat your water. For the same tank of hot water, you use a fraction of the power. That's the difference you notice on the bill every quarter.
Get A Free QuoteBig Savings, Rebates, and a Unit Sized for Your Home
A heat pump hot water system works on the same principle as a reverse-cycle air conditioner or a fridge, just in reverse. A fan pulls in air from outside, a refrigerant cycle extracts the heat from that air, and it transfers that heat into the water tank. Because it's moving existing heat rather than generating it, a good unit produces roughly three to four units of heat for every unit of electricity it draws. That's where the running-cost savings come from.
The upfront cost is higher than a basic electric tank, but the rebates take a serious bite out of that. Through Solar Victoria's hot water rebate and the federal Small-scale Technology Certificates (STCs) that come with the system, eligible households can knock a large portion off the price of a changeover. We'll tell you honestly what applies to your situation and factor it into your quote so you see the real number, not a headline one.
Sizing matters too. Put in a tank that's too small and you'll run out on a busy morning; too big and you've paid for capacity you never use. We look at how many people are in the house, how you use hot water, and where the unit will sit, then supply and install a system that suits, all to Victorian standards.
Get A Free QuoteWhat Local Homeowners Say
- Anne Warne Home Owner
Ben communicated extremely well both by email and text and during the time he arrived to install an upgraded toilet. He explained very clearly three options I had and gave pricing for each. Will definitely use Ben for any future plumbing work and can thoroughly recommend his work and reliability.
Google - Czech Chick Home Owner
Benjamin was very friendly and approachable from the first visit. He explained the issue clearly and repaired our leaking roof to a high standard. Highly recommend his work. Lovely guy to deal with!
Google - Woan Chen Home Owner
Benjamin was very holistic in his inspection and provided a detailed report after checking the roof. I had a roof leak that was causing the power to trip, and he helped identify the areas that needed fixing. He also clearly identified other areas of concern that could lead to major issues down the track. Very helpful and honest. I wouldn't hesitate to recommend him to friends and family.
Google
Get Help From A Local Plumber
Get a free quote on your roofing repairs, inspections and plumbing jobs. You'll get a clear idea of what is involved and the cost for your job before we start work.
- Phone 0401 323 304
- Service Area Gembrook & Eastern Suburbs
A Heat Pump Suited to a Cooler Hills Climate
Up in the ranges it gets colder than it does down on the flat, and that matters for a heat pump. On frosty Gembrook mornings a budget unit built for a warmer climate can struggle and lean hard on its backup element, which quietly wipes out the savings you bought it for. We fit cold-climate models rated to keep working efficiently through hills winters, so you get the running-cost benefit all year round.
Siting is the other half of a good result. We position the unit where it draws air freely and drains condensate properly, and we take the fan noise into account so it isn't running under a bedroom window. Ten years working across these hills means we know how these systems behave in a Dandenong Ranges and Yarra Valley winter, not just on a spec sheet.
- Fully licensed plumber and gasfitter, owner-operated
- Cold-climate models suited to cooler hills conditions
- We handle the Solar Victoria rebate and STC paperwork
- Correctly sited and sized for your household and block
- Honest advice and clear pricing before any work starts
Frequently Asked Questions
A heat pump uses roughly a third to a quarter of the electricity a standard electric storage system uses to heat the same water, because it moves heat out of the air rather than generating it. For most households swapping from an old electric tank, that's a substantial cut to the hot water portion of the power bill every quarter. The exact saving depends on your usage and tariff, and we're happy to run through the numbers for your home.
Eligible Victorian households can access the Solar Victoria hot water rebate, and every heat pump system also generates federal Small-scale Technology Certificates (STCs) that come off the purchase price as a point-of-sale discount. Between the two, the upfront cost of a changeover drops considerably. Eligibility depends on your circumstances and the system you choose, and we'll tell you exactly what applies before you commit.
Yes, provided you fit the right unit. Cheaper heat pumps designed for warmer climates can struggle on frosty mornings and fall back on their electric backup element, which erodes the savings. We install cold-climate rated models built to keep running efficiently through hills winters, so the system performs properly in a Gembrook, Dandenong Ranges, or Yarra Valley climate.
They have a fan, so they do make some noise while running, similar to an air conditioner's outdoor unit, though modern models are much quieter than older ones. The key is placement. We site the unit thoughtfully so it isn't running directly outside a bedroom or against a neighbour's boundary, which keeps any noise well out of the way.
For most homes, yes. Swapping a tired electric storage tank for a heat pump is one of the biggest running-cost improvements you can make, and moving off gas removes the supply charge as well. If your existing unit is on its way out, the changeover is the ideal time to make the switch and claim the rebates. We'll give you a straight assessment of whether it stacks up for your situation.
We're based in Gembrook and service the surrounding hills including Belgrave, Emerald, Pakenham, Healesville, Lilydale, and the wider Dandenong Ranges, Yarra Valley, and Cardinia regions.



